Upon receipt of the study device, you must review all instructions. You can begin active participation by following these steps (provided on the getting started website, which will be linked via URL and insert card within the study kit upon delivery):
Continuous collection of glucose data will commence once the above steps are completed. Depending on the CGM System, you will be prompted to replace the CGM sensor after a certain number of days. If a sensor becomes dislodged, you can replace the sensor prior to its scheduled end of life and indicate you did so on the Levels app or contact [email protected]. If this happens, Levels will initiate the shipment of a replacement study kit.
You can contact a Levels representative through the Levels app, on the study website, or via email if you have any questions, concerns, or difficulties.
<aside> 💻 Sign up for the study through your member portal at levelshealth.com if you are a Levels member. Learn more about Levels if you are not a member at levels.link/JOINSTUDY.
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