The Levels Support team is staffed by employees who are trained to handle study issues and certain technical issues related to the Levels app and study.
If you have questions about the study that are not covered by the FAQs or you think you have an injury or illness as a result of the study, please email the Levels Research team directly via email at [email protected].
For medical emergencies, please call 911. For any other medical concerns, please contact your healthcare provider/seek medical care. If you become ill or are injured while you are in the study, get the medical care that you need right away. You should inform the healthcare professional treating you that you are participating in this study. If the medical problems or injury was related to the research study or you have questions, concerns or complaints about the study, please contact the study support staff at https://support.levelshealth.com/.
An institutional review board (IRB) is an independent committee established to help protect the rights of research participants. If you have any questions about your rights as a research participant, and/or concerns or complaints regarding this research study, contact:
Please reference the following numbers when contacting the Study Subject Adviser:
Email [email protected] with the subject line “Levels Study Withdrawal.” Please include your Levels email account in the body of the email.
Please email the Levels Support Team directly at [email protected]
<aside> 💻 Sign up for the study through your member portal at levelshealth.com if you are a Levels member. Learn more about Levels if you are not a member at levels.link/JOINSTUDY.
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